Privacy Policy
RUNNER TECHNOLOGIES, INC. PRIVACY POLICY
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint. We collect, use and are responsible for certain personal information about you. When we do so we are subject to various laws in the United States and the General Data Protection Regulation which applies across the European Union (including in the United Kingdom), and we are responsible as “controller” of that personal information for the purposes of those laws.
1. Key Terms
We, us, our
Runner Technologies, Inc., a FL corporation having a principal office of 601 Main St. Shelbyville, KY 40065
You, your
The user accessing RunnerEDQ.com
Our Representative and Data Protection Officer
Jordan Janisse | jjanisse@runnertechnologies.com
Personal Information
Any information relating to an identified or identifiable individual
2. Personal Information We Collect About You.
We may collect and use the following personal information that identifies, relates to, describes, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:
Categories of Personal Information
Specific Types of Personal Information Collected
Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers)
• First and last name that you input
• Shipping address that you input
• Email address that you input
• Telephone number that you input
• IP address
• Username and password that you input
Mobile application-specific identifiers from your mobile device
• User-selected or uploaded photo and video from camera or device storage
• User-selected or uploaded voice or other audio from microphone or device storage
Multimedia
• Audio, visual, and video uploaded to runneredq.com for digital product reviews or customer service requests
Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, such as a credit card number, debit card number, or any other financial information.
• Credit card or debit card information for payment processing
• Billing address
Characteristics of protected classifications under California or federal law.
• Any user-input information
• Any user-uploaded multimedia
Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement)
• Site Cookie to verify your login status where applicable
• Pages accessed
• Bandwidth usage
• Operating system
• Browser
• Search engine
• Responses to forms, questionnaires, registrations, and surveys
Other information collected.
• Order or subscription history
This personal information is required to provide Runner digital products and services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing the Runner digital products and services to you.
3. How Your Personal Information is Collected.
We collect most of this personal information directly from you—either in person, by telephone, text, or email, and/or via our website and mobile applications. We may also collect information:
• From a third party with your consent (e.g., your bank or mobile carrier);
• From cookies on our website;
• Via our IT systems, including automated monitoring of our site and other technical systems such as a communications systems, email, and instant messaging systems; or
• Via mobile device permissions where you grant Runner access to the following for mobile application functionality: social media account linking, device photo, video, and audio storage for user-selected and uploaded multimedia captured from the device’s camera or microphone for digital product and service reviews and for general customer service when requested by you.
4. How and Why We Use Your Personal Information.
Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.:
• To comply with our legal and regulatory obligations;
• For the performance of our Site, especially for accessibility modifications, shopping cart history, recommended goods and services based on Site usage, and for applying promotional discounts or offers such as those from affiliate links that provide the customer with a discount and the affiliate with a commission per Runner’s sales affiliate program;
• For our legitimate interests; or
• Where you have given consent or otherwise granted permission.
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so:
What we use your personal information for
Our reasons
To provide Runner digital products, promotions, and services to you
For the performance of our contract with you, to take steps at your request before entering into a contract, and to provide you with Runner promotions, opportunities, and general customer services, and updates via SMS, email, or post
To provide you with a functional mobile application containing Runner digital products and services
For the performance of functional mobile applications under our contract with you and in compliance with mobile application platforms and marketplaces
To prevent and detect fraud against you or Runner
For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us and for you
Other processing necessary to comply with professional, legal and regulatory obligations that apply to our business
To comply with our legal and regulatory obligations
Gathering and providing information required by or relating to audits, enquiries, or investigations by regulatory bodies
To comply with our legal and regulatory obligations
Ensuring business policies are adhered to, e.g. policies covering security and internet use
For our legitimate interests, i.e. to make sure we are following our own internal procedures so we can deliver the best service to you
Operational reasons, such as improving efficiency, training, and quality control
For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service for you at the best price
Ensuring the confidentiality of commercially sensitive information
For our legitimate interests, i.e. to protect trade secrets and other commercially valuable information
To comply with our legal and regulatory obligations
Statistical analyses to help us manage our business, e.g. in relation to our financial performance, customer base, digital product range, or other efficiency measures
For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service for you at the best price
Preventing unauthorized access and modifications to systems
For our legitimate interests, i.e. to prevent and detect criminal activity that could be damaging for us and for you
To comply with our legal and regulatory obligations
Updating and enhancing customer records
For the performance of our contract with you or to take steps at your request before entering into a contract
To comply with our legal and regulatory obligations
For our legitimate interests, e.g. making sure that we can keep in touch with our customers about existing orders and new digital products
Statutory returns
To comply with our legal and regulatory obligations
Ensuring safe working practices, staff administration and assessments
To comply with our legal and regulatory obligations
For our legitimate interests, e.g. to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you
5. System Communications
We may use your personal information to send you updates (by email, text message, telephone or post) about new offers, promotions, our digital products, and customer services.
We have a legitimate interest in processing your personal information for promotional purposes (see above “How and why we use your personal information”). This means we do not usually need your consent to send you promotional communications pertaining to Runner’s goods and services. However, where consent is needed, we will ask for this consent separately and clearly.
We will always treat your personal information with the utmost respect and never sell it OR share it with other organizations outside Runner for our legitimate promotional purposes.
You have the right to opt out of receiving promotional communications at any time by doing any of the following:
· Contacting us at support@runneredq.com;
· Using the “unsubscribe” link in emails or “STOP” number in texts; or
· Updating your marketing preferences on our Site at RunnerEDQ.com.
We may ask you to confirm or update your marketing preferences if you instruct us to provide further digital products and services in the future, or if there are changes in the law, regulation, or the structure of our business.
6. Who We Share Your Personal Information With
With your approval, we may share personal information with third parties approved by you, including social media sites you choose to link your account to or third-party payment providers. In such case, only your user-input email address and username will be shared.
We only allow our service providers to handle your personal information if we are satisfied that they take appropriate measures to protect your personal information. However, your SMS opt-in consent and phone number are not shared with third parties or with affiliates. We also impose contractual obligations on service providers relating to ensure they can only use your personal information to provide services to us and to you. We may also share personal information with external auditors, e.g. in relation to ISO accreditation and the audit of our accounts.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
7. Where Your Personal Information is Held
Information may be held at our offices in the United States and in those of our affiliates, third party agencies, service providers, representatives, and agents as described above (see above: “Who We Share Your Personal Information with”).
Some of these third parties may be based outside the European Economic Area. For more information, including on how we safeguard your personal information when this occurs, see below: “Transferring Your Personal Information Out of the EEA.”
8. How Long Your Personal Information Will Be Kept
We will keep your personal information while you have an account with us or while we are providing digital products and services to you. Thereafter, we will keep your personal information for as long as is necessary:
• To respond to any questions, complaints or claims made by you or on your behalf;
• To show that we treated you fairly; or
• To keep records required by law.
We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information.
9. Transferring Your Personal Information Out of the EEA
To deliver services to EU users, it is sometimes necessary for us to share your personal information outside the European Economic Area (EEA), e.g.:
• With our offices outside the EEA;
• With your and our service providers located outside the EEA;
• If you are based outside the EEA; or
• Where there is an international dimension to the services we are providing to you.
These transfers are subject to special rules under European and UK data protection law.
If you would like further information, please contact our Data Protection Officer (see “How To Contact Us” below).
10. Your Rights Under the GDPR
Right to Access
The right to be provided with a copy of your personal information (the right of access)
Right to Rectification
The right to require us to correct any mistakes in your personal information
Right to be Forgotten
The right to require us to delete your personal information—in certain situations
Right to Restriction of Processing
The right to require us to restrict processing of your personal information—in certain circumstances, e.g. if you contest the accuracy of the data
Right to Data Portability
The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
Right to Object
The right to object:
-at any time to your personal information being processed for direct marketing (including profiling);
-in certain other situations to our continued processing of your personal information, e.g. processing carried out for the purpose of our legitimate interests.
Operational reasons, such as improving efficiency, training, and quality control
For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service for you at the best price
Right Not to be Subject to Automated Individual Decision-Making
The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you
For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner's Office (ICO) on individual rights under the General Data Protection Regulation.
11. Your Rights Under the CCPA
You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to exercise free of charge:
Disclosure of Personal Information We Collect About You
You have the right to know:
• The categories of personal information we have collected about you;
• The categories of sources from which the personal information is collected;
• Our business or commercial purpose for collecting or selling personal information;
• The categories of third parties with whom we share personal information, if any; and
• The specific pieces of personal information we have collected about you.
Please note that we are not required to:
• Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;
• Re-identify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or
• Provide the personal information to you more than twice in a 12-month period.
Personal Information Sold or Used for a Business Purpose
In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know:
The categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and
The categories of personal information that we disclosed about you for a business purpose.
You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale or disclosure of your personal information. If you exercise your right to opt-out of the sale or disclosure of your personal information, we will refrain from selling your personal information, unless you subsequently provide express authorization for the sale of your personal information. To opt-out of the sale or disclosure of your personal information, contact our Data Protection Officer.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
• Please note that we may not delete your personal information if it is necessary to do any of the following:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or digital product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Protection Against Discrimination
You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:
• Deny goods or services to you;
• Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
• Provide a different level or quality of goods or services to you; or
• Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
Please note that we may charge a different price or rate or provide a different level or quality of goods and/or services to you, if that difference is reasonably related to the value provided to our business by your personal information.
Global Privacy Control
We are required to respect users’ signals (such as Do Not Track HTTP headers) of opting out of having their personal data sold.
12. Keeping Your Personal Information Secure
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org.
13. How to Exercise Your Rights
If you would like to exercise any of your rights as described in this Privacy Policy, please:
• Complete a data subject request available on our website at Runneredq.com; or
• Email/write to us at support@runneredq.com
Please note that you may only make a CCPA-related data access or data portability disclosure request twice within a 12-month period.
If you choose to contact directly, you will need to provide us with:
• Enough information to identify you (e.g., your full name, email address, and username); and
• A description of what right you want to exercise and the information to which your request relates.
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.
Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.
14. How to File a GDPR Complaint
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
15. Changes to This Privacy Notice
This privacy notice was published on January 22, 2025 and last updated on January 22, 2025.
We may change this privacy notice from time to time–when we do, we will inform you via our website or other means of contact such as email.
16. Do You Need Extra Help?
If you would like this notice in another format (for example: audio, large print, braille) please contact us or see our accessibility statement (see “How to contact us” above).
